Shipping Policy

We aim to dispatch in-stock orders quickly and keep every delivery window clear from checkout to arrival.

Order Processing

Orders are typically reviewed, confirmed, and prepared for dispatch within 12 to 24 hours. Orders placed after business hours, on Sundays, or on public holidays may begin processing on the next business day.

Delivery in Accra

Customers within Accra can expect delivery on the same day or within 1 business day, depending on order confirmation time, stock verification, and courier availability.

Delivery Outside Accra

Orders shipping to locations outside Accra are usually delivered within 2 to 3 business days.

Delivery Across Africa

Orders shipping to destinations across Africa generally arrive within 1 to 2 weeks. Delivery timing may vary depending on the destination country, customs processing, and the final courier handoff.

International Delivery

International orders outside Africa typically arrive within 2 to 3 weeks. Customs clearance, public holidays, and local courier delays can affect final delivery timing.

Tracking and Delivery Notes

  • Tracking details are shared once an order has been dispatched.
  • Please ensure your delivery address and phone number are accurate before completing checkout.
  • Shipping fees are calculated at checkout based on destination and order size.
  • Taxes, duties, or import charges applied outside Ghana are the responsibility of the customer.

Need Help?

If you need a delivery update, please contact us at brandoakas@gmail.com or by phone on +233 53 335 7961.