Frequently Asked Questions

Delivery within Accra is available the same day or within 1 business day. Deliveries outside Accra usually arrive within 2 to 3 business days. Orders across Africa typically take 1 to 2 weeks, while international deliveries usually take 2 to 3 weeks.

Yes. Selected orders within Accra can be delivered the same day depending on order confirmation time, item availability, and courier dispatch windows. For urgent orders, contact customer care as early as possible.

We accept secure payments through Paystack and Stripe. Customers in Africa can pay with supported cards and mobile money options through Paystack, while international customers can complete checkout through Stripe.

Return requests must be made within 7 days of delivery. Items must be unworn, unwashed, and returned in their original condition with tags attached. Please review the Refunds & Returns Policy page for complete details.

Please use our Size & Fit Guide for measurements. If you are between sizes and prefer a more relaxed fit, we recommend choosing the larger size.

Yes. We deliver across Ghana, to destinations across Africa, and to international addresses worldwide. Delivery windows vary by destination and are outlined in our Shipping Policy.

You can reach us by email, phone, or through our Contact Us page. For faster support, include your order number and the best way to reach you back.